Cancellation & refund policy
How cancellations and refunds work on Find Fit People.
This is a starting template, not legal advice. Have it reviewed by a qualified lawyer before you go live.
Listing-specific terms
Each trip, experience and event sets its own cancellation terms, shown on the listing and at checkout. Always check those first, as they take priority.
Standard guideline
Where a listing doesn't state otherwise, our general guideline is: free cancellation up to 14 days before the start, 50% refund between 14 and 7 days, and no refund within 7 days. Providers may be more flexible.
How to cancel
Open My bookings, select the booking and choose cancel. Refunds, where due, are returned to your original payment method once payments are enabled.
Cancellations by the provider
If a provider cancels, you'll be offered a full refund or the option to rebook.
Questions
Contact us and we'll help.